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Archive for the category “Outlook 2007”

Microsoft Outlook: Manage another person’s mail and calendar items


When you have to manage or access your manager’s email or calendar or… if you are the manager and you need your assistant to access your mail and calendar, there is a two step process. First, the manager must add the assistant as a delegate. Second, the assistant must then open the manager’s mail box or calendar from within Outlook. The instructions for setting this up are a little bit different depending on what version of Outlook you’re using. Hopefully, pulling all the Office.com links here in one handy dandy list will benefit you.

Outlook 2010

Outlook 2007

Outlook 2003

Question for the community

How to set the delegate option so that only the delegate receives meeting request “responses”, yet the manager can still receive meeting requests?

I’m currently researching whether or not the delegate setting can be configured for an executive who (a) wants to see meeting requests that come in but (b) he does NOT want to see responses for meetings that he or his executive assistant has set up. We only want the assistant to see the responses. There is an option in the Outlook Delegate window (seen below in Outlook 2010), that allows only the delegate to receive meeting responses, but notice that it says “Deliver meeting requests addressed to me and responses to meeting requests where I am the organizer to:”. If we set this option to My delegates only, then the executive won’t have the ability to respond to meeting requests addressed to him. Any thoughts or solutions?

Free Microsoft Office Training – from Microsoft


Microsoft has some very useful training covering the most current versions of Office. Whether you want to brush up on your computer skills to learn the latest technology or need to prepare for a job interview & assessment, you’ll definitely want to check out these amazing resources for both PC and Mac.

On-Demand Training for PC and Mac

Download and learn on your own schedule!

All Microsoft Office Training for PC

Access, Excel, OneNote, Outlook, PowerPoint, Project, SharePoint, SharePoint Workspace, Visio, word and more

Access, Communicator, Excel, Live Meeting, OneNote, Outlook, PowerPoint, Project, SharePoint, Visio, and Word

Access, Excel, FrontPage, Outlook, and PowerPoint

All Microsoft Office for Mac Training

Excel, Outlook, PowerPoint, and Word

Making the switch from PC to Mac

Microsoft Webcasts for Office (PC)

Microsoft has a website dedicated to webcasts, podcasts and virtual labs. I applied the filters for Office and sessions that are suitable for business users.

Note: If you see the word “More”, be sure to click that link (as seen in the screenshot below) to view all the upcoming and available events (live and recorded).

Microsoft Office YouTube Channel

Another source for free training is Microsoft’s YouTube channel. They have over 500 videos and counting!

If you have a favorite resource for free training, I’d love to hear about it. I’m always on the lookout for great training!

And don’t forget to visit RedCape’s event page for our popular Tips in Minutes free webinar and other live, instructor-led training specifically for Executive and Personal Assistants.

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